Róbert Horváth - Ferenc Tibor Tóth:
Searching
and providing online information in LibinfO
Content
analysis and renewed services
Abstract:
LibinfO is the online reference service of Hungarian
libraries and librarians operating in a consortium framework. Using the
Internet, it answers questions within 48 hours that fall within the competence
of libraries and librarians.
In our presentation we wish to discuss the following
subjects:
Our service operates in view of our strategic objectives to introduce certain technical tools and possibilities into traditional librarian and reading practices. It aims to underline the viability of libraries amid the new challenges of the information revolution: it wishes to fill these possibilities provided by new technologies with content in order to orient inquirers towards the use of the traditional information resources (library, research, reading) libraries have always promoted.
All of this can be achieved through the strategic use
of the online reference service.
A new term: the information broker. Its meaning and
functions. Pointing out similarities and, more importantly, differences between
the online reference service and the information broker.
LibinfO
content analysis
a)
statistics of questions and answers from the past two
years
b)
content analysis of questions and answers of three
months
c)
a day in the life of LibinfO - facts and figures
Technical improvements of the service: a change from
the use of traditional mail systems to database and web based operation. An
introduction to new ways and methods of providing answers.